Amid the ongoing row over the issue of point of interconnect between Reliance Jio and the incumbent operators, Idea Cellular announced that it had now provided 1,865 points of interconnect (POIs) to Jio. Idea Cellular also that said its augmented interconnect capacity for Jio has increased by 230 percent, but the latter said its subscribers still faced 75 percent call failures while trying to connect with the network of the incumbent player. Jio said that over 750 calls per 1,000 were failing per day between Idea and Jio networks, which translates to 4 crore calls failing per day. Also Read - Airtel Rs 79 plan vs JioPhone Rs 75 prepaid plan compared: Which offers better value?Also Read - Reliance JioFiber plans with free Voot Select subscription: Check plans, price, and other benefits
Idea has now provisioned 1,865 ports for access, from 565 earlier — a 230 per cent increase in capacity. Simultaneously, the (national long distance service capacity is also being expanded by nearly 50 percent, Idea had said in statement. With this huge capacity expansion, over 2,100 ports will now be available for traffic between Idea and Jio, allowing sufficient buffer for the future, the incumbent player added. Over 12 crore calls fail daily between Jio and the networks of Airtel, Vodafone and Idea. This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network, Reliance Jio said in the statement.
The proposed augmented capacity by Idea is less than 40 percent of the initial firm demand placed by Reliance Jio based on transparent workings shared with Idea several months ago, it said and wondered how quality parameters will be met by it in such a scenario. Furthermore, the manner of release of new capacity by Idea and the other incumbent operators is very disillusioning insofar as it is being reflected as a favor to Jio. All operators are obligated as per license conditions to provide interconnection such that quality of service parameters is met. It said this was a license obligation with favors being made towards Jio and sought urgent action.