comscore Reliance Jio call drops: Ambani, COAI fight over interconnect issue
News

Reliance Jio call drops: Ambani, COAI fight over interconnect issue

It seems Reliance Jio users are unlikely to get any respite from the major call drops issue they are grappling with. Reliance Jio and rival telecom operators continue to play the blame game, which is ultimately hurting users.

Reliance Jio no voice call charges.

The tussle between Reliance Jio and rival telecom players over the issue of interconnect seems far from being over. While announcing the commercial rollout of Jio 4G services in India, Reliance Industries (RIL) Chairman and Managing Director, Mukesh Ambani, had pointed out the interconnect issue had led to a huge number of call drops from and to Jio network, ultimately hurting users experience. Both industry body COAI and Reliance Jio have expressed desire to resolve the problem, but the resolution seems highly unlikely to come anytime sooner. Now, Ambani has launched a scathing attack on rival telecom operators, accusing them of making excuses to block calls from Jio subscribers. Also Read - Airtel Rs 79 plan vs JioPhone Rs 75 prepaid plan compared: Which offers better value?

Also Read - Reliance JioFiber plans with free Voot Select subscription: Check plans, price, and other benefits

“You are supposed to augment interconnect when the current capacity utilisation reaches 70 per cent . You cannot use excuses that someone is doing promotions, capacity requirement has gone up, etc. Those are not acceptable,” Ambani said in an interview to Economic Times. Ambani s statement comes in the wake of the COAI letter to the Prime Minister s Office (PMO) stating that the telcos weren t legally bound to give interconnect to Jio. The telcos, through representing body COAI, also said they didn t have enough financial resources or infrastructure to deal with the massive voice calls traffic from Jio. It is worth pointing out here that Reliance Jio is offering free voice calls to its users for life. Also Read - JioFiber broadband plans with free Netflix subscription: Check plans, price, data benefits, more

Ambani also lambasted COAI saying, “the official or the CEO of the association becomes an employee of the top two or three operators, in essence. When we get substantial revenue, we will not misuse our revenue power. That I can guarantee you.”

COAI has promptly responded to Ambani s claims about the rival telecom operators deliberately blocking Jio calls. The comments made with reference to the functioning of COAI are absolutely incorrect and misleading…. Especially with regard to the Inter-connect User Charge (IUC), we would like to categorically state that the views expressed by the Association on the matter are of all the members except Reliance Jio, which is the only member opposing it, COAI Director General Rajan S Mathews said in a statement.

It is also completely incorrect to say that ..the official or the CEO of the Association becomes an employee of the top two or three operators, in essence. Calling into question the credibility and integrity of the views & opinions of all its member operators is against the spirit of the conduct of members of the Association. We would expect the member partners to take utmost care while talking about the functioning of the Association, he added.

The interconnect issue continues to be the bone of contention between Reliance Jio and rival telecom operators. For Reliance Jio, the resolution is highly important as the operator is giving away free local and STD voice calls for life, which is one of the biggest USPs of its offering apart from cheaper data tariffs. Already, a number of users have complained about poor call quality, and according to the company s own figures there have been over 5 crore call drops just in two weeks before the official launch. Reliance Jio aims to have 100 million users in the shortest time, and is hoping its lucrative offers like free voice calls and ultra low-cost data plans will help achieve that. With India still being one of the voice-dominated markets, Reliance Jio s ambitious growth plan may take a hit due to issues like interconnect. ALSO READ: Reliance Jio s free voice calls aren t actually free: COAI s Rajan S Mathews

Rival telecom operators, on the other hand, have cried foul saying Jio had been offering full-fledged services in garb of a preview offer. As far as the voice calls go, the operators have pointed out a massive volume from Jio s network that they were unable to manage with their existing resources. According to COAI, the outgoing calls ratio for carriers in India is 1:1 but during Jio s beta tests the ratio is 10:1 and is expected to hit 15:1 as soon as more users come onboard. DON T MISS: Reliance Jio 4G LTE launch: 5 reasons why you shouldn t port from your existing cellphone carrier, just yet

This basically means that the ratio of the origin of voice calls skewed towards Jio network, and increasingly terminate on the networks of other service providers. Operators make more money when the calls are originated from their network than when it gets terminated. An imbalanced ratio will adversely impact the incumbent network operators’ revenues. With Jio s voice services being free, rival operators are also grappling with a big load on their already congested network. RELATED: Here s everything that Reliance Jio did not reveal about its tariff plans yesterday, and you won t like it

For users, especially those on the Reliance Jio network, the war of words between Reliance Jio and COAI is only bad news. They are already grappling with poor voice services, and delay in settlement between the two sides only means that the situation isn t going to improve. With more users flocking to Reliance Jio network, it s likely to get worse in the coming days.

For the latest tech news across the world, latest PC and Mobile games, tips & tricks, top-notch gadget reviews of most exciting releases follow BGR India’s Facebook, Twitter, subscribe our YouTube Channel. Also follow us on  Facebook Messenger for latest updates.
  • Published Date: September 8, 2016 7:20 PM IST



new arrivals in india

Samsung Galaxy M21 2021
Samsung Galaxy M21 2021

12,499

OnePlus Nord 2
OnePlus Nord 2

27,999

Poco F3 GT
Poco F3 GT

27,999

Samsung Galaxy A22 5G
Samsung Galaxy A22 5G

19,999

Xiaomi Redmi Note 10T 5G
Xiaomi Redmi Note 10T 5G

13,999

Samsung Galaxy F22
Samsung Galaxy F22

12,499

Xiaomi Mi 11 Lite
Xiaomi Mi 11 Lite

21,999

Infinix Note 10 Pro
Infinix Note 10 Pro

16,999

Infinix Note 10
Infinix Note 10

10,999

Vivo Y73
Vivo Y73

20,990

OnePlus Nord CE 5G
OnePlus Nord CE 5G

22,999

iQOO Z3
iQOO Z3

19,990

Realme C25s
Realme C25s

9,999

Poco M3 Pro 5G
Poco M3 Pro 5G

13,999

Realme X7 Max 5G
Realme X7 Max 5G

26,999

Oppo F19
Oppo F19

18,990

Motorola Moto G40 Fusion
Motorola Moto G40 Fusion

13,999

POCO M2 Reloaded
POCO M2 Reloaded

9,499

OPPO A74 5G
OPPO A74 5G

17,990

Oppo A53s 5G
Oppo A53s 5G

14,990

Vivo V21 5G
Vivo V21 5G

29,990

Realme C25
Realme C25

9,499

Realme C21
Realme C21

7,999

Realme C20
Realme C20

6,799

Motorola Moto G60
Motorola Moto G60

17,999

iQOO 7
iQOO 7

31,990

Samsung Galaxy M42 5G
Samsung Galaxy M42 5G

21,999

Xiaomi Mi 11 Ultra
Xiaomi Mi 11 Ultra

69,999

Xiaomi Mi 11X Pro 5G
Xiaomi Mi 11X Pro 5G

39,999

Xiaomi Mi 11X
Xiaomi Mi 11X

29,999

Realme 8 5G
Realme 8 5G

13,999

Samsung Galaxy F02s
Samsung Galaxy F02s

8,999

Samsung Galaxy F12
Samsung Galaxy F12

10,999

POCO X3 Pro
POCO X3 Pro

18,999

Realme 8 Pro
Realme 8 Pro

17,999

Realme 8
Realme 8

14,999

Vivo X60 Pro Plus
Vivo X60 Pro Plus

69,990

Vivo X60 Pro
Vivo X60 Pro

49,990

Vivo X60
Vivo X60

37,990

OnePlus 9 Pro 5G
OnePlus 9 Pro 5G

64,999

OnePlus 9R 5G
OnePlus 9R 5G

39,999

OnePlus 9 5G
OnePlus 9 5G

49,999

Samsung Galaxy A72
Samsung Galaxy A72

34,999

Samsung Galaxy A52
Samsung Galaxy A52

26,499

Micromax In 1
Micromax In 1

10,499

Asus ROG Phone 5
Asus ROG Phone 5

49,999

Samsung Galaxy M12
Samsung Galaxy M12

10,999

Motorola Moto G30
Motorola Moto G30

10,999

Motorola Moto G10 Power
Motorola Moto G10 Power

9,999

Oppo F19 Pro Plus 5G
Oppo F19 Pro Plus 5G

25,990

Oppo F19 Pro
Oppo F19 Pro

21,490

Xiaomi Redmi Note 10 Pro Max
Xiaomi Redmi Note 10 Pro Max

18,999

Xiaomi Redmi Note 10 Pro
Xiaomi Redmi Note 10 Pro

15,999

Xiaomi Redmi Note 10
Xiaomi Redmi Note 10

11,999

Realme Narzo 30A
Realme Narzo 30A

8,999

Realme Narzo 30 Pro
Realme Narzo 30 Pro

16,999

Infinix Smart 5
Infinix Smart 5

7,199

Samsung Galaxy F62
Samsung Galaxy F62

23,999

Samsung Galaxy A12
Samsung Galaxy A12

12,999

Nokia 5.4
Nokia 5.4

13,999

Nokia 3.4
Nokia 3.4

11,999

Realme X7 Pro 5G
Realme X7 Pro 5G

29,999

Realme X7
Realme X7

19,999

Vivo Y31
Vivo Y31

16,490

Oppo Reno5 Pro 5G
Oppo Reno5 Pro 5G

35,990

Samsung Galaxy S21 Ultra 5G
Samsung Galaxy S21 Ultra 5G

1,05,999

Samsung Galaxy S21 Plus 5G
Samsung Galaxy S21 Plus 5G

81,999

Samsung Galaxy S21 5G
Samsung Galaxy S21 5G

69,999

Vivo Y12s
Vivo Y12s

9,990

Vivo Y51A
Vivo Y51A

17,990

Samsung Galaxy M02s
Samsung Galaxy M02s

8,999

Xiaomi Mi 10i
Xiaomi Mi 10i

21,999

Oppo A15s
Oppo A15s

11,490

Tecno Spark 6 Go
Tecno Spark 6 Go

8,499

Vivo V20 2021
Vivo V20 2021

24,990

Vivo Y20A
Vivo Y20A

11,490

Xiaomi Redmi 9 Power
Xiaomi Redmi 9 Power

11,999

Motorola Moto G9 Power
Motorola Moto G9 Power

11,999

Motorola Moto G 5G
Motorola Moto G 5G

20,999

Vivo V20 Pro
Vivo V20 Pro

29,990

Xiaomi Mi 10T
Xiaomi Mi 10T

35,999

Xiaomi Redmi 9i
Xiaomi Redmi 9i

8,299

Xiaomi Mi 10T Pro
Xiaomi Mi 10T Pro

39,999

Infinix Hot 10
Infinix Hot 10

9,999

Vivo V20 SE
Vivo V20 SE

20,990

Vivo V20
Vivo V20

24,990

Micromax In 1b
Micromax In 1b

6,999

Micromax In Note 1
Micromax In Note 1

10,999

OnePlus 8T
OnePlus 8T

42,999

Samsung Galaxy F41
Samsung Galaxy F41

15,499

Apple iPhone 12 Pro Max
Apple iPhone 12 Pro Max

1,29,900

Apple iPhone 12 Pro
Apple iPhone 12 Pro

1,19,900

Apple iPhone 12 Mini
Apple iPhone 12 Mini

69,900

Apple iPhone 12
Apple iPhone 12

79,900

Poco X3
Poco X3

16,999

Realme Narzo 20A
Realme Narzo 20A

8,499

Realme Narzo 20
Realme Narzo 20

10,499

Realme Narzo 20 Pro
Realme Narzo 20 Pro

13,999

Oppo F17
Oppo F17

16,990

Samsung Galaxy M51
Samsung Galaxy M51

22,999

Best Sellers