Last week, RIL Chairman Mukesh Ambani finally launched Reliance Jio and also revealed its tempting tariff plans. At the launch, Reliance Jio acted Santa by showering the public with exciting offers, free voice calls for a lifetime and massively discounted data plans. Naturally, since its release, Jio has sent the country into a frenzy, but the company doesn’t seem to be able to handle all the hype it has created. The Jio services went live yesterday for everyone, but buyers are already complaining about shortage of SIM cards, long queues outside stores and endless activation time. Also Read - Airtel Rs 79 plan vs JioPhone Rs 75 prepaid plan compared: Which offers better value?Also Read - Reliance JioFiber plans with free Voot Select subscription: Check plans, price, and other benefits
Not surprisingly, since the launch yesterday, almost everyone seems to be rushing to their nearest Reliance stores to get their hands on a SIM card first. Consequently, Reliance Digital stores have been choked with long queues of eager customers outside, and this rush has led to shortage in SIMs, which has of course upset many users. BGR India spoke to Gurudutt Biswal, a 24-year-old PR executive, who was one of the eager customers at the Reliance Digital store yesterday, and was part of the Jio delirium. Biswal, who had visited the Reliance Digital Store at the Ambience Mall, Gurgaon, told us about his experience saying, To begin with, the experience was not good at all. He said, he went to the particular store in Ambience Mall because it was the largest and he anticipated the rush. Also Read - JioFiber broadband plans with free Netflix subscription: Check plans, price, data benefits, more
Although there were less than 30 people at the store when I went there at around 2:00PM in the afternoon, the store had already run out of Jio SIM cards. And what s surprising is that the employees at the store were unaware of the procedure and plans launched with Reliance Jio, Biswal stated. Right now, they are only clearing backlogs of people who had registered with them earlier for SIM cards, however, there were many people at the store who were complaining to them about their SIM cards not been activated since more than 10 days. Also read: Reliance Jio MNP: How to port from your existing telecom operator without changing your number
We also called up the Reliance Digital store in Ambience Mall, Vasant Kunj to enquire about the Jio SIM card, and were told that the SIMs will be available only after a month, for which we will have to register with the store right now. This issue is not only restricted to this particular store, and a similar issue is being faced by eager customers across the country.
Not surprisingly, social media has been going bonkers complaining of how they were left disappointed after their visit to a Reliance Digital store. Twitter is full of raging users complaining about long queues, stores not having enough SIM cards, customer care numbers not working, and there are those who have been waiting for over a week now to get their Jio SIMs activated. Following are some tweets that give you a fair idea on what the entire situation is with Jio.
@reliancejio unable to call 1977 despite receiving the msg to activate the sim..plz help
lalit (@ilalitb) September 6, 2016
Ankur (@ankurmehta0212) September 6, 2016
@reliancejio Whre in pune jio sim is available? all say out of stock?
korde (@korde) September 6, 2016
@JioCare i m from Ludhiana.. Here all reliance digital stores are making excuses & saying you will get jio sim from next week (1/2)
karan dhingra (@karandhingra4) September 6, 2016
TheFrustratedIndian (@FrustIndian) September 6, 2016
smartinvestor (@siindia) September 6, 2016
Kalpesh Thacker (@Kalpesh_tweets) September 6, 2016
@reliancejio Severe shortage of sims in hyderabad. I have tried kukatpally and inorbit mall reliance digital stores, no SIM.. please help
Kamalpreet Singh (@KP_tigerstyle) September 6, 2016
People were outraged for having queued up for so long for nothing.
Jio sim or free gold?
Aamir Mirza (@Aamirmirzaone) September 6, 2016
Abhishek (@Abhifour) September 5, 2016
Long queues for Reliance Jio SIM
AK and Ambani might be biggest opponents
But both know the weakness of indians… https://t.co/GCrAUkgqVK
Maninder Gahlaut (@manindergahlaut) September 6, 2016
When demand outstrips supply, it invariably gives rise to black marketing, and it is little wonder that the ‘free’ SIM cards are being sold for anywhere between Rs 200 to Rs 2,000.
@reliancejio Ur sim cards are being sold in black ranging frm Rs. 200/- to 1000/-
Is this the jio ul promised? Location belgaum
RAHUL_PATIL_MK (@RAHUL_PATIL_MK) September 6, 2016
Reliance Jio SIM is getting black-marketed at Rs. 300 by mobile shops in Pune. Now that’s demand and supply gap for India’s digital highway
Suresh Nimbalkar (@sbnimbalkar) September 5, 2016
Sanjay Arora (@SanjayAroraIN) September 5, 2016
@reliancejio unable to get jio sim in Vijayawada from ur outlet, due to black marketing of Rs 500 .do something to help.
A.K.Upadhyay (@anantupdh) September 1, 2016
Image credit: Amir Mirza, Twitter