comscore Reliance Jio says Airtel's interconnect points not enough to address call drops
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Reliance Jio says Airtel's interconnect points not enough to address call drops

Bharti Airtel has offered interconnect points to Reliance Jio, but the network operator has deemed it not enough to address call drops.

  • Published: September 18, 2016 3:28 PM IST
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Reliance Jio paid Bharti Airtel for interconnect points, and the incumbent operator has promised up to three times the number PoIs. While Jio has welcomed Airtel’s gesture to provide better interconnection for its calls, it still isn’t satisfied. The company says that the number of such points proposed remained substantially less than actual requirement — and won’t be able to address the issue of large-scale call drops. Also Read - Best Vodafone-idea (Vi) prepaid plans under Rs 100: List of plans, unlimited data, voice calls, more

Also Read - Airtel Rs 79 plan vs JioPhone Rs 75 prepaid plan compared: Which offers better value?

“Based on the current traffic flow between the two networks, the proposed augmentation by Airtel would still only suffice for less than one-fourth of the required interconnection capacity,” a Jio statement said. “More than two crore calls are failing everyday between the two networks, which is far in excess of the quality of service parameters and of alarming proportions. Urgent steps are required to be taken in the interest of customers of both operators,” the statement added. Reliance Jio added that it was “unfortunate that the Telecom Regulatory Authority’s intervention was required for Airtel to resume augmentation of points of interconnection, which it ought to have done by itself in compliance with its license terms.” Also Read - Airtel Rs 79 vs Vodafone-Idea (Vi) Rs 79 prepaid plans compared: Data, calls, and other benefits

The statement comes a day after Airtel said it has received the payments due on interconnection from Reliance Jio and that after executing the agreed augmentation in such points, their total number will be three times that at present. It also said the capacity will be sufficient to serve over 15 million Jio customers, and added it will be much more than Jio’s subscriber base. “While the interconnect agreement provides for a commissioning period of 90 days from the day Reliance Jio makes the payment, Airtel will work towards releasing the points of interconnect well ahead of the contractual obligation,” said Airtel.

But this point was refuted by Jio. “The Telecom Regulatory Authority of India’s regulation does not provide for 90 days to adhere to quality of service parameters. The authority in fact instructed the incumbent operators to urgently provide requisite interconnection capacities to maintain quality of service parameters and not to make this subject to any contingencies or restrictions.”

Jio also found fault with the type of interconnection points Airtel was offering, and said it was a clear case of abuse of market dominance. “It appears that the quality of service will continue to suffer and Indian customers will be denied the benefits of superior and free voice services as a result of such anti-competitive behavior.” Reliance Jio has previously also accused incumbent operators, including Airtel, of blocking mobile number portability for migration of potential subscribers to Jio. ALSO READ: Reliance Jio targets 250 million subscribers based on response to Jio Welcome Offer: Report

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  • Published Date: September 18, 2016 3:28 PM IST



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