Reliance JioPhone delivery might be delayed due to high demand: Report

Reliance JioPhone is witnessing a high demand owing to which the company has temporarily stopped prebooking of the phone.

  • Updated: August 31, 2017 2:29 PM IST
reliance jiophone lead

Reliance announced the JioPhone during the 2017 AGM, and the 4G feature phone’s pre-booking commenced on August 24. With the JioPhone, Reliance is looking at disrupting the feature phone market in the country by offering a device for “free” with a deposit of Rs 1,500 for a period of three years. There has been a great demand for the feature phone and the high demand has led to Reliance temporarily stopping further pre-bookings. The high demand for the phone might lead to there being a delay in the shipments, suggest reports.

As IndiaToday highlights, retailers from the Delhi-NCR area claim that the final delivery of the feature phone has been impacted. While Reliance never confirmed the official delivery date for the JioPhone, it was expected that the device would be available in the coming weeks post pre-booking. However, soon after commencing the pre-booking, Reliance announced on the Jio website that the bookings have been stopped. There came no word regarding shipment for those who have already paid the pre-booking amount. The site only mentions that buyers will be informed once pre-booking starts again. ALSO READ: Reliance Jio partners Oppo to offer up to 60GB additional 4G data to users

As per Reliance Digital store retailers, initially, the JioPhone was scheduled to arrive in stores in the first week of September. However, the date has now been extended, and the phone might arrive later in the month. Reliance accepted bookings for the phone via both, the online and offline channels for Rs 500. The phone is likely to arrive between September 10 and 15, though it will be clear only post an official confirmation from Reliance. Once August ends and pre-bookings start again, Reliance is expected to make an official announcement regarding the shipment dates.

For pre-booked buyers, Reliance has provided the facility of tracking the device through the mobile number provided during the time of booking. Sending an SMS to 18008908900 will keep them updated on the status. The pre-booking has been stopped on all the three channels – online, through the MyJio App, as well as offline channels. All the three are likely to start getting shipments of the phone on the same day – though online buyers might get their devices before. Buyers are allotted Reliance Digital stores around their pin numbers (provided at the time of pre-booking) from where they can go and pick up the device, and also make the remainder of the payment. ALSO READ: Reliance JioPhone pre-booking: Documents, process, delivery date, and all you need to know

The Rs 1,500 deposit will be refunded to buyers after a period of three years – provided the feature phone is returned. Reliance JioPhone is based on KaiOS, and will support multiple apps. Though there is currently no support for WhatsApp, Reliance is likely to soon mend that. Millions have already pre-booked the device and the servers of the Jio website have constantly been down owing to the high demand for the phone. The wait is now for the company to announce the shipment date of the device.

  • Published Date: August 31, 2017 11:07 AM IST
  • Updated Date: August 31, 2017 2:29 PM IST