Reliance Communications, part of the Anil Ambani-led group, has launched TalkLoan service for its pre-paid GSM customers to allow them make urgent calls in case of insufficient balance, the company announced on Monday. Also Read - Airtel Rs 79 plan vs JioPhone Rs 75 prepaid plan compared: Which offers better value?
“TalkLoan is an innovative solution which will provide great convenience to our customers, assuring them of uninterrupted voice and data usage. With this service, RCom’s customers can virtually not run out of balance at any time. This service will further cement our strong ties and connect with our pre-paid customer base,” Gurdeep Singh, chief executive officer, consumer business, Reliance Communications said in a statement in New Delhi. Also Read - Jio data plans: List of all Reliance Jio work from home plans offering extra data
The service will provide RCom’s pre-paid GSM customers with an instant loan of Rs. 5 or Rs. 10, which can be availed of when the balance dips below Rs. 10, the statement said. Also Read - Airtel 5G Mumbai trials show download speeds of 1.2Gbps, upload at 850Mbps
“Once the customer dials *141#, he or she can select the denomination of the instant recharge and start using the phone for voice and data services immediately. In essence, the TalkLoan service allows all Reliance GSM pre-paid customers to keep talking and surfing without being disconnected,” it said.
“The talk-time given through the TalkLoan loan facility does not have any validity, and customers can use it anytime they want. The ‘loan amount’ will be recovered by the company over subsequent recharges, with a nominal transaction fee,” the statement added.
Both Vodafone and Airtel already have similar emergency recharge services.