comscore Samsung Galaxy Note 7 production temporarily halted after 'safe' units catch fire: Report

Samsung Galaxy Note 7 production temporarily halted after 'safe' units catch fire: Report

Amid incidents of Galaxy Note 7 'replacement' units catching fire, Samsung has reportedly halted production of its flagship phablet.


What seemed to have been inevitable for some time now has reportedly taken place. Reports emerging from South Korean news agencies claim that Samsung has temporarily halted the production of its Galaxy Note 7 phablet. The company seems to have taken this massive step after exploding incidents involving replaced Galaxy Note 7 units that were considered to be “safe” were reported. Also Read - Samsung Galaxy A03 with 48MP camera, 5,000mAh battery announced

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South Korea’s Yonhap News Agency has quoted an “official at a supplier for Samsung.” This official further said, “This measure includes a Samsung plant in Vietnam that is responsible for global shipments (of the Galaxy Note 7).” At the time of filing this story, there’s been no official announcement from Samsung yet, and there’s no word on how this will affect the launch of the Galaxy Note 7 in countries like India. Also Read - Samsung Galaxy S22 Ultra camera details tipped: All you need to know

Despite once being touted as the best device created by Samsung till date, the Galaxy Note 7 has been embroiled in a myriad of controversies involving exploding batteries. After a few incidents of devices catching fire, the Galaxy Note 7 was banned by numerous transport authorities citing the safety of the fellow passengers. Samsung finally acknowledged the issue saying a manufacturing defect was causing the separators to malfunction, resulting in the diodes to come in contact with each other. The issue, Samsung said, was restricted to the units manufactured by an SDI affiliate. RELATED: DGCA may issue new directive on Samsung Galaxy Note 7 ban on flights in India

Since acknowledging the issue, Samsung urged customers to return their Galaxy Note 7 units and get them replaced with a ‘safe’ unit. The company even claimed that over a million users had already bought the phablet, and it would replace them all. These safe units wouldn’t have the manufacturing defect, and will have markers like a black dot on the retail box and a green battery indicator to help buyers differentiate.

The recall and the eventual replacement of Galaxy Note 7 units was expected to be the end of the fiasco for Samsung. But the nightmare only got worse when reports of ‘safe’ units catching fire started surfacing online. What was first thought to have been an isolated incident soon turned out to be a widespread phenomenon.

Recently we have come across reports of a Galaxy Note 7 catching fire on a US-based aircraft that resulted in the crew evacuating all the passengers. Over the weekend, a 13-year-old-girl from Minnesota claimed to have felt a weird, burning sensation while holding the Galaxy Note 7. A similar incident involved a 26-year old woman from Taiwan who’s 10-day-old replacement unit caught fire and melted. ALSO READ: After Galaxy Note 7 smartphones, Samsung washing machines are now reportedly exploding

These reports are quite serious, especially when you consider that over a million buyers are now using a replaced Galaxy Note 7. Though Samsung has not acknowledged it, a media report quoted the chairman of the US Consumer Product Safety Commission as saying that the real reason for the batteries exploding is that the phone s battery was slightly too big for its compartment and the tight space pinched the battery, causing a short circuit.

In India, Samsung was expected to launch the Galaxy Note 7 on September 2 ahead of Apple’s iPhone 7 and iPhone 7 Plus going on sale. Since then though, there have been multiple delays. Despite Samsung having not announced a specific date, a report claims that the company is confident about launching the phablet sometime around Diwali. But with this latest report about a temporary halt in production, it remains to be seen how the Galaxy Note 7’s India launch is affected.

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  • Published Date: October 10, 2016 10:02 AM IST

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