Samsung’s Galaxy Note 7 nightmare is far from over, with almost every day reports surfacing about exploding units. In fact recently, the company has been sued by a man in the US after his exploding phablet caused him injuries. Samsung has now started rolling out what it calls safe units of the phablet and also started replacing them for those who bought them before. With the Galaxy Note 7 sales set to commence soon, Samsung has revealed a set of guidelines that will help users identify which phablet is safe. Also Read - Samsung Galaxy Note 7: Here’s everything you should know about the battery fiascoAlso Read - Samsung Galaxy Note 7 banned by DGCA from flights in India
The company has introduced a new green battery icon on the new Galaxy Note 7 units. The new green battery icon will be visible in the status bar, when using the always on display, and also on the Power Off screen which users get after long-pressing the power key. However, this feature will only be available after a software update. The second option is by checking for a small square on the retail box. The box will features a little black square symbol, so that customers can check if they have received a new device or a faulty one.
The Galaxy Note 7 was greeted with largely positive reviews after its launch with almost everyone claiming that it is the best device developed by Samsung. But the issues with the battery has turned has quickly turned the phablet into an ongoing nightmare for the company. Numerous airlines have banned passengers from carrying the Galaxy Note 7 onboard an aircraft, and other public transport services have also followed suit. The US government has also finally issued a recall with a statement — “Consumers should immediately stop using and power down the recalled Galaxy Note 7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note 7 with a different battery, a refund or a new replacement device.
The entire Galaxy Note 7 fiasco is set to cost Samsung upwards of $1 billion, not to mention all the negative publicity. The company says that the exploding phablet issue is restricted to units that are powered by SDI-made batteries. “An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error,” a statement by Samsung reads.
Samsung will start shipping the replaced Galaxy Note 7 units in South Korea and other countries next week. The flagship phablet was set to go on sale in India earlier this month, but the issue has caused a delay in the sale. There is however no word on when Samsung eventually plans to commence the sale.