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Sonakshi Sinha orders for a pair of Bose headphones via Amazon, gets rusty metal piece instead

Amazon India's customer care did reply to her.

  • Updated: December 14, 2018 3:22 PM IST
Amazon dupes Sonakshi Sinha headphones

Image Credit: Sonakshi Sinha / Twitter


Update (December 14): Amazon has issued an official statement on the subject which says, “As a customer centric company, we take great care in the safe delivery of our customer packages. While we are investigating this incident, we have resolved the issue for the customer and regret the inconvenience caused.”

We have had numerous reports of people receiving useless items in boxes that are supposed to contain costly gadgets and items from e-commerce companies. Most of these have been reported by the common people and the instances have become so numerous and frequent, that it does not even make news anymore. Though recently, Bollywood celebrity Sonakshi Sinha took to Twitter to call out Amazon India because apparently the box sent by Amazon that was supposed to contain a pair of Bose headphone, had only a rusted piece of metal.

Sinha tweeted an image of the opened box from Bose and wrote, “Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit… but only on the outside. Oh and your customer service doesnt even want to help, thats what makes it even worse.” The metal piece appeared to have been boxed and packed inside the packaging from Bose and clearly only the pair of headphones was removed.

This elicited all kinds of reactions from the social media platform, but the one that was most portrayed seemed to be that there is equality in the way Amazon is treating its customers. And not matter if you are a celebrity or a regular Joe, you get the same treatment.

Amazon’s own support handle tweeted back trying to fix the mess that had happened and the text seemed like a standard reply that most people have received.

This further strengthened the equality vibe from the e-commerce platform.

  • Published Date: December 13, 2018 12:48 PM IST
  • Updated Date: December 14, 2018 3:22 PM IST