Sony s PlayStation 4 launch can only be called a resounding success, as it sold more than a million consoles on day one. But according to Bloomberg, the company has been hounded by customers complaining about issues with their consoles. Sony on its part has clarified that some of the consoles sold in the US were damaged during shipping. Also Read - PlayStation 5 going on a diet? Retailer leaks lightweight PS5 in works
There have been several issues reported, which leads us to believe there isn t a singular problem that could impact a broader percentage of PS4 units, Sony s Satoshi Nakajima told Bloomberg. We also understand that some units were reportedly damaged during shipping.
Buyers have complained about the console suddenly shutting down, no picture or sounds coming from their TVs and continuous blinking of the power-indicator among others, which was dubbed as Blue Light Of Death (BLOD). Nakajima added that such issues were observed on less than one percent of the total consoles sold.
Sony, along with retailers like Amazon and Best Buy in the US, is working towards attending to the complaints of the customers. The company has also posted a list of symptoms of such problems and certain solutions on its community page.