The music streaming service is taking extremely swift action after detecting an isolated case of unauthorized access on a single account. In a move that should put eBay to shame in terms of its speed and comprehensiveness, Spotify is asking certain users to reenter their log-in details and reset their passwords. Also Read - Spotify Greenroom Clubhouse-like live audio room is here: How to download and get started?
It is also going to ask users of its Android app to re-download and reinstall it and will be sending out emails over the course of the week. But don’t worry, there’s no need to panic. According to a post from CTO Oskar Stål, on the Spotify blog, published Tuesday, this action was prompted because a single user’s account was accessed. Also Read - You can now download albums on Spotify desktop app: Here's how
“Our evidence shows that only one Spotify user’s data has been accessed and this did not include any password, financial or payment information. We have contacted this one individual. Based on our findings, we are not aware of any increased risk to users as a result of this incident,” he writes. So, don’t worry. However, if you are one of the users invited to re-download and install the Android app, don’t forget that offline playlists will need to be re-downloaded. Also Read - Spotify rolling out a hands-free way to control your music; here's how it works