Minister of Communications and IT Ravi Shankar Prasad yesterday met the senior management of BSNL and MTNL to discuss the blueprint for reviving the loss-making PSU telecom companies. Also Read - Jio maintains lead in 4G download speed, Vi in upload in May: TRAI
“Discussed strategy for revival of BSNL and MTNL with senior management. No excuse for poor performance will be acceptable,” Prasad tweeted. He said he will personally monitor the performance of their network. “Will personally monitor progress made by BSNL and MTNL in augmenting infrastructure and increasing customer base on monthly basis,” another tweet by Prasad said. Also Read - BSNL launches a new cheap Rs 499 broadband plan to take on Airtel Xtreme, JioFiber
Prasad in another tweet said he has laid out strict timelines for meeting expansion and modernization targets for BSNL and told management to strictly hour these timelines. A couple of days back also, Prasad has announced setting up of an NOC (network operating center) in his chamber in which number of BSNL-MTNL towers working or not working will appear on a screen. Also Read - BSNL offers 100 minutes free calling with select plans to aid COVID-19, Cyclone Tauktae affected users
He has asked the public sector firms to take steps to improve quality of service and customer satisfaction. “Directed BSNL & MTNL to take immediate steps to enhance quality of service and customer satisfaction and to resolve grievances,” he tweeted. In 2012-13, MTNL recorded a net loss of Rs 5,321.12 crore on annual revenue of Rs 3,428.6 crore. BSNL losses, as per unaudited results, stood at Rs 8,198 crore for 2012-13.