The Indian telecom watchdog on Wednesday launched a mobile application to file complaints about unsolicited commercial communications. It is called DND Services. It is available in Google App Store and Mobile Seva App Store now and soon will be available in Apple iOS, Telecom Regulatory Authority of India (TRAI) Chairman R.S. Sharma told reporters in a press meet. It is done keeping in mind consumer interest. It will make the complaining process easier, he added. Also Read - Top 5 free Android apps on Google Play store this weekAlso Read - Airtel 5G Mumbai trials show download speeds of 1.2Gbps, upload at 850Mbps
TRAI yesterday revealed that most of the telecom operators failed to meet the call drop rate threshold of less than two percent in the national capital region (NCR) during a recent test drive. The test drive was done in Delhi between May 3-6. The test route covered a distance of around 600 km. There are a few parameters on which the report was based. Also Read - 10 most downloaded mobile games in 2021 so far
Improvement for most on call setup success rate and quality but degradation on call drop rate (CDR) compared to previous independent drive tests of January 2016. Most operators fall below the 2 percent CDR threshold, the report stated.
However last week TRAI has promised that it will not shy away from protecting consumers and the matter is being discussed internally for taking an appropriate step in this regard.
With additional inputs