“Provision of internet telephony has been in telecom license, but it has not expanded in country. Today, we discussed issues that are holding on to its expansion,” TRAI Chairman RS Sharma told reporters here on the sidelines of Open House Discussion on Internet telephony. “We expect to finalize the recommendations on this paper by February,” he added. The Telecom Regulatory Authority of India started consultation on the subject in June. At present, Internet service providers (ISPs) can provide internet telephony from PC to PC. With the advancement in technology, mobile phones are facilitating voice calling through apps like Whatsapp and Skype. Also Read - WhatsApp is soon to change the way your data is backed up: What it means?Also Read - WhatsApp introduces 'Papa Mere Papa' stickers to celebrate Father's Day: How to download, send?
The Telecom Regulatory Authority of India (TRAI) said internet telephony has now become similar to conventional telephony and these providers compete directly with the existing technology used for making phone calls via landlines or mobile phones. The consultation followed dispute between private telecom operators and state-run BSNL, which announced the launch of a new service that enables its customers to make local and STD calls from their landline phones in India by using a mobile application when they are abroad.
Voice over IP (VoIP) uses network resources much more efficiently than conventional telephone service, reducing the costs of providing a call (albeit with the loss of some call quality and service features, creating opportunities for regulatory arbitrage that enable Telecom Service Providers and consumers to reduce or avoid call charges, TRAI said. Cellular industry body COAI has alleged that BSNL’s new service for making calls is in violation of license norms. ALSO READ: Ringo fails to launch its internet telephony service as telcos decline POIs
In the paper, TRAI has said that internet telephony which provides low cost calling service may be the future but still, some existing operators may be reluctant to introduce VoIP because they already offer voice services over the PSTN (landline)/PLMN (mobile network). Perhaps understandably, they do not wish to cannibalize their higher margin services offerings, it said. ALSO READ: TRAI issues consultation paper on internet telephony
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