Telecom regulator TRAI will test the improvement in call drops of various operators in select cities next month, its chairman RS Sharma said today. Also Read - Airtel 5G Mumbai trials show download speeds of 1.2Gbps, upload at 850MbpsAlso Read - Jio maintains lead in 4G download speed, Vi in upload in May: TRAI
“We will be testing in a number of cities to see the improvement in call drops next month,” Telecom Regulatory Authority of India (Trai) chief told reporters on the sidelines of Infocom seminar. Also Read - TRAI's new SMS regulations will prevent spam, fraudulent messages: Here's how
He said TRAI had already issued regulations so that customers are compensated for upto three dropped calls per day at rupee one per call. The compensation would start from January 2016. Sharma said TRAI has kept the regulations simple and the compensation would take place at the originating network.
“TRAI has to keep in mind the interest of all the stakeholders,” he said. However, operators are still unclear on how to compensate the customers, whether by providing extra talk-time or by some other means.
He said call drops were taking place due to non-optimisation of networks. TRAI had done both detailed diagnostic and technical studies on call drops, he added.