comscore Uber adds timer to help carpooling passengers board on time
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Uber adds timer to help carpooling passengers board on time

The new feature will send alerts to UberPool riders for a hassle-free experience.

dial-an-uber-stock-image

If you have ever hailed UberPool, chances are you would have experienced the carpooling etiquette people tend to lack. While Uber doesn t promise to make your carpool mates talk less loudly on call, it does aim to at least make them board the cab on time. The car-hailing service has introduced a new feature that will help UberPool passengers board the ride in a timely manner with the help of timer and notifications. Also Read - Uber cab service resumed in 31 cities in India with new Lockdown 4.0 guidelines

Also Read - Uber launches 'Uber Connect' package delivery service to rival Dunzo and Swiggy Genie

Uber will now send push notifications to users of its UberPool ride-sharing service which will help them get ready to be picked up in time. Other than the notifications for the riders, drivers can also keep a check on when the riders board the cab and if they are late, the driver can collect a no-show fee. In its blog, Uber notes key improvements through its new update. The app has now added real-time instructions and updates for riders. Riders will now get updates like be ready outside, and leaving shortly along with updated push notifications to remind them to be ready and notify them that their ride will shortly depart. For the driver side of the app, Uber has built a new timer. When a driver arrives at the pickup location the timer counts down from 2 minutes. If the rider is late, the driver is prompted to move on with the ride and cancel their pickup. Also Read - Uber to operate 'Essential' cab service to hospitals and pharmacy stores in 4 cities

Uberpool-timer

The app has been further improved to offer more control to drivers to make the experience hassle free. The company has rolled out feature that extends driving route line on the map beyond the next pickup or drop off to help drivers effectively continue their ride-sharing trip. In order to help drivers have an easier understanding of how much they are earning, the app will soon show aggregated earnings for all of the UberPool trips, right from the first pickup to the last drop off. This will have a detailed breakdown for time, distance, and surge.

Lastly, UberPool will now come with automatic trip upgrades and predictive matching. The app has been updated with a feature that looks for better matches even after an initial match has been made. This will be done based on historical trip data to find a more convenient match on your route. Details of such upgrades will be notified to riders and drivers via push notifications. ALSO READ: 5 features that Uber will soon introduce in India

The latest update follows Uber s recent release of community guidelines for UberPool passengers, which prohibited getting intimate or flirting with the fellow rider. According to the guidelines, passengers must respect each other, give riders and drivers some personal space, and supervise the children. Uber further announced that riders might lose access to the service if they flout the guidelines which include use of inappropriate language while talking to the driver, damaging drivers property, or breaking the local law while using Uber.

While the update has not been announced for Indian users, we could expect it to be rolled out in near future. Upcoming features which Uber will announce in the country include people search, calendar integration, ride-request for others, and much more. ALSO READ: How to book an Uber without installing the app

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  • Published Date: December 13, 2016 3:44 PM IST



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