In a shocking incident, an Uber passenger was allegedly raped in Delhi yesterday night. The passenger, a 27-year-old finance executive had hailed the cab from Vasant Kunj around 9:30PM, NDTV reports. The passenger claims she fell asleep and woke up to find the cab parked in a secluded area and the doors were locked. Also Read - Uber cab service resumed in 31 cities in India with new Lockdown 4.0 guidelines
When she tried to raise alarm, the driver allegedly thrashed her and raped her. He later dropped her to her residence near Inder Lok and threatened her to not tell anyone about the incident. According to the report, medical tests have confirmed rape. The driver is absconding. Also Read - Uber launches 'Uber Connect' package delivery service to rival Dunzo and Swiggy Genie
Uber, which has been one of the most recent entrants in the Indian cab hailing market and has disrupted the industry, calls itself a technology company that acts like a middleman between free cabs and customers. However, it also claims it does thorough background checks of drivers and users can share details of their rides with others so they can be tracked while the trip is on. Also Read - Uber to operate 'Essential' cab service to hospitals and pharmacy stores in 4 cities
However, in this case, the driver is allegedly untraceable because he deleted the Uber app from his phone and his phone number on Uber’s records, according to the report, is not registered under his name.
BGR India has reached out to Uber for its response to the incident. We have also asked Uber to share details of their driver background checks, considering they failed to even notice that even the phone number wasn’t registered in his name. Also it is shocking that Uber does not fit cars on its service with a GPS tracker and solely relies on the driver’s smartphone to track the car’s location. We will update the article if and when we hear from Uber.
UPDATE: Here’s the official statement from Uber.
We became aware of the incident this morning. Safety is Uber’s highest priority and we take situations like this very seriously. We are working with the police as they investigate, and will assist them in any way we can to determine what happened. It is also our policy to immediately suspend a driver’s account following allegations of a serious incident, which we have done. In India, we work with licensed driver-partners to provide a safe transportation option, with layers of safeguards such as driver and vehicle information, and ETA-sharing to ensure there is accountability and traceability of all trips that occur on the Uber platform.