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UberEATS food delivery service launched in India, takes on Zomato and Swiggy

From cab rides to food delivery, Uber has come a long way with its latest service UberEATS.

ubereats india launch

Ride hailing service Uber has launched its latest service in India, UberEATS. The new service is available through its own app available on iOS and Android, and helps you to quickly order and have food delivered to wherever you are from various restaurant partners. The service has been launched in Mumbai initially, and will eventually expand to other cities in India.

UberEATS leverages the ride-hailing company’s expertise in connecting customers will service providers, offering a distinct advantage over existing players such as Zomato Order and Swiggy. The service brings together three sides of the process, involving restaurants, delivery partners and customers in the process of food delivery. The only cost involved over and above the listed cost of the food and taxes is a Rs 15 delivery charge which is levied on all orders. There is no minimum order amount.

An interesting aspect of the model is that it allows anyone with a two-wheeler to register as a delivery partner, opening-up employment opportunities for individuals who wish to work as delivery partners. Restaurants also benefit from the platform as the logistics of payment and delivery are handled entirely by UberEATS, while their responsibility remains in preparing the food quickly and efficiently.

Additionally, you can customize your drop-off to be anywhere you want, such as your home, office, or even outside, such as a jogging track or a park. All of this uses Uber’s established tracking and location technology to offer an efficient delivery experience. You can even schedule orders so they are delivered at a convenient time, or ask for delivery as soon as possible. ALSO READ: Uber makes it easier to check your ratings; here’s how it works

Initial restaurant partners in Mumbai include The Bohri Kitchen, Nom Nom, The Bombay Canteen, The Good Wife, Fresh Menu and Le 15, along with global brands such as Krispy Kreme and Chilli’s. Orders can be placed 24×7, depending on whether restaurants are operating and accepting orders. Uber has also tied up with Paytm for cashless payments. Users in Mumbai can start using the service now by downloading the app or visiting ubereats.com.

  • Published Date: May 2, 2017 3:16 PM IST
  • Updated Date: May 2, 2017 4:43 PM IST