comscore WhatsApp won't work on these Android phones and iPhones after Feb 2020

WhatsApp to drop support for millions of Android, iOS, Windows mobile phones from 2020

WhatsApp has again updated its list and announced that it will soon drop support for millions of Android, iOS and Windows phones. Read on to know more.

  • Updated: December 11, 2019 1:41 PM IST

WhatsApp is one of the most popular app worldwide and has more than 400 million users in India. The biggest reason behind the popularity of WhatsApp is its simplicity and the number of features it offers to both iOS and Android users. The best part about this messaging platform is that it allows you to get in touch with your friends and family in a group video or voice chat. The Facebook-owned company also informs its users in advance when its Android, iOS and Windows WhatsApp app will stop working on older versions. Also Read - WhatsApp rolls out 'Call Waiting' feature for Android app on Google Play

WhatsApp supported device list (Android, iOS, Windows)

iOS and Android

The company has again updated its list and announced that it will soon drop support for millions of phones. As per the company’s support page, WhatsApp will stop working on iOS devices running iOS 8 or earlier after February 1, 2020. Also Read - WhatsApp for Android gets call waiting feature: Here is how it works

Watch: How to enable fingerprint lock on WhatsApp

“For Android versions 2.3.7 and older, you can no longer create new accounts, nor reverify existing accounts. However, you’ll be able to continue using WhatsApp until February 1, 2020,” the messaging firm said. The blog also mentions that WhatsApp will no longer work on Android phones running on 2.3.7 and older versions. Also Read - WhatsApp beta update gets battery saver, new VoIP screen ahead of dark theme roll out

Android users can manually back up their chats before uninstalling the messaging app. To backup your chats, you just need to go to WhatsApp and tap on More options > Settings > Chats > Chat backup > Back Up. You can even export an individual chat or a group chat by opening the chat window and then exploring “More” option. iPhone users need to verify that an iCloud backup exists in WhatsApp > Settings > Chats > Chat Backup, as per the company.

Windows phone

Windows Phones running Windows Phone 8.1 operating system or beyond will continue to be supported by the messaging app. The company says users will not be able to use “all Windows Phone operating systems after December 31, 2019.”  The WhatsApp app might also be removed from the Microsoft Store after July 1, 2019, as per the firm. WhatsApp will also be available for select phones with KaiOS 2.5.1+ OS. These include JioPhone and JioPhone 2.

Windows phone users can also back up their chats by opening WhatsApp and tap on More > settings > chats and calls. One can also export chats and keep a record of messages on a computer or in an email (individual chats too). For this, you just need to open the chat you wish to export, then tap on More > info or group info or tap on More > email chat history.

WhatsApp call waiting feature

Separately, WhatsApp recently started rolling out a stable update for Android users on Google Play with the useful ‘call waiting’ feature. Earlier, there was no way to process two calls at the same time on WhatsApp’s Android app. The second call used to get disconnected automatically. The company rolled out the same feature to iOS users last month, but Android app didn’t get it back then.

As you already know, the call waiting feature lets users know for an intermittent call. What this means for the app’s Android users is, that they will know if any other person calls them in between an ongoing call. Rather than automatically disconnecting, now the app will show an alert and to the second call with an option to ‘End & Accept’ or ‘Decline’.

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  • Published Date: December 11, 2019 11:00 AM IST
  • Updated Date: December 11, 2019 1:41 PM IST

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