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Xiaomi Mi A2 users reporting battery drain issue caused by an unknown bug

Xiaomi's first two attempts on Android One have been met with some criticism.

  • Published: October 5, 2018 12:33 PM IST

Image Credit: Rehan Hooda

Xiaomi embraced the stock version of Android with the launch of Mi A1 last year. The smartphone was a huge departure from other Xiaomi products, which run the company’s popular custom skin MIUI. The Mi A1 was introduced as part of Android One program and the company followed up with second model called the Mi A2 early this year.

With Mi A1 and Mi A2, Xiaomi embarked on a different path altogether and promised timely software updates and a consistent user experience as per Google’s guidelines. However, the experience not really matched the high standards set by the search giant. While Mi A1 users had to struggle with issues like non-functional wireless charging and delayed software updates, the experience for Mi A2 users has not been that great either.

According to Android Authority, a random bug has caused massive battery drain for some Mi A2 users. The battery drain is said to be caused by all CPU cores working at maximum speeds but the exact cause for this issue is not known just yet. Mi A2 users, who have complained about this issue on Xiaomi forums claim that the bug resulting in battery drain has to do with the fingerprint sensor.

Some users have been able to temporarily fix the CPU cores running at maximum frequency by rebooting the smartphone every hour or two but the issue continues to persist. There are also suggestions that the issue is caused by a bug that lies within Google Play Services and have suggested deleting the app data. One person who has tried the fix claims that it did not resolve the issue.

Watch: Xiaomi Mi A2 First Look

Even unlocking the bootloader and setting the phone up again does not fix the issue reported by Mi A2 users. However, not everyone is experiencing this issue, so this could be a temporary problem and users will have to wait before the company acknowledges the issue and offers an official fix.

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  • Published Date: October 5, 2018 12:33 PM IST

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