Vi earlier known as Vodafone Idea has partnered with MFine to help users connect with doctors and hospitals at no extra charge. The company claims that this will help people stay connected with doctors for advice during the ongoing Covid-19 pandemic, when people are not wanting to physically visit hospitals for consultations as it is too risky. Also Read - Airtel vs Jio vs Vi: Best work from home prepaid plans during COVID-19 lockdown
MFine is an AI-powered healthcare platform that helps people connect with over 4,000 doctors from over 600 reputed hospitals across 35 specialities via chat and video conferencing. Also Read - Let our firms take part in 5G trials, China tells India
The company has not stated, till when the company will provide free access to MFine. After the promotion ends, people will have to pay for consultations. We have reached out to Vi for clarity on this. Also Read - DoT permits telecom service providers to go ahead with 5G trials
To connect with doctors on MFine for free Vi customers will have to process themselves through the Vi app. Inside of the Vi app, customers will have to head over into the unlock a better tomorrow with Vi section. Inside of the section, they will have to tap on the MFine view detail option. This will bring up a description of the service and provide you with a claim your benefit option, which when tapped will bring up a disclaimer with a proceed button. After you accept, the app will redirect you to the MFine app, where you will be required to register with your Vi number, select your ailment, select a doctor, and start the consultation.
The Vi app also has a one-month free MFine Care membership code inside of the Unlock a better tomorrow section. Using this will get members 50 percent off on all consultations, along with an additional 20 percent off on health check packages.